Privacy Notices

The Health Insurance and Accountability Act (HIPAA) Privacy Rule affords members the right to receive a notice that describes how health information may be used and disclosed and how to get access to this information.

Notice of Privacy Practices Effective Date April 14, 2003

This Notice Describes How Medical Information About You May Be Used And Disclosed And How You Can Get Access To This Information. Please Review It Carefully.

This notice of Privacy Practices describes how we use and disclose your protected health information to carry out payment, treatment, and health care operations, and for other purposes that are permitted or required by law. It also sets out our legal obligations concerning your protected health information. Additionally, this Notice describes your rights to access and control your protected health information. Protected health information is individually identifiable health information, including demographic information, collected from you or created by a health care provider, a health plan, your employer, or a health care clearinghouse and that relates to: (i) your past, present, or future physical or mental health or condition; (ii) the provision of health care to you; or (iii) the past, present, or future payment for the provision of health care to you.

If you have any questions or want additional information about the Notice or the policies and procedures described in the Notice, please contact: FirstCare Health Plans, Legal Department, Attn. Jimmy Seale, 12940 N. Highway 183, Austin, TX 78750 or 1-800-431-7737

  • We Have a Legal Duty to Safeguard Your Protected Health Information

  • How We May Use and Disclose Your Protected Health Information

  • Other Uses and Discloses of Your Protected Health Information

  • Your Rights Regarding Your Protected Health Information

  • How to Complain About Privacy Practices