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Selecting or Changing your Primary Care Physician (PCP)

When you become a member of Valley Health Plans, you must select a Primary Care Physician. You can choose your PCP from a list of plan providers in Family Practice, General Practice, Internal Medicine, and Pediatrics for your children. The Provider Directory gives you a list of plan providers. A complete list of plan providers is also available on our website valleyhealthplans.com

PCP Changes
 
After you designate a Primary Care Physician, this selection may by changed by contacting Valley Baptist Health Plans via telephone, website or in person at our local office. The Primary Care Physician selection will become effective the first day of the following month. You may change your PCP once a month, if needed.

Customer Service Representatives are there to serve you at 1-800-829-6440, Monday through Friday, from 8 am to 6 pm (Central Time).

You may also write:

Customer Service
Valley Health Plans
12940 N. Highway 183
Austin, Texas 78750